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Onsite/Remote Onsite Remote
Support Type - Onsite Aircraft Survey (IFE) | A detailed IFE system health check, including in-seat and overall system operation and condition, performed per PAC FORM CSS-WI-43-06-04. Content / Media / Software Loading | Support with loading Panasonic IFE and/or Connectivity system content, media and/or software.Software Validation | Validation that Panasonic IFE and/or Connectivity system software is correctly loaded (per the approved PAC Software Configuration Index).System Operational Testing | An operational check of the IFE and/or Connectivity system per approved procedures (specific test requirements to be specified).Hardware Installation / Upgrade | On-site advisory support during installation or upgrade of Panasonic IFEC system LRUs, the associated wiring and/or any related operational testing.Defect Troubleshooting - Specify Defects | On-site advisory support assisting with defect analysis (as specified) and generation of troubleshooting plans as required. Non-IFE Aircraft Inspection and Maintenance | On-Site support and/or management of non-IFE related Aircraft Inspections and Maintenance (specific requirements to be specified).
Support Type - Remote Content / Media / Software Loading | Remote support for loading Panasonic IFE and/or Connectivity system content, media and/or software. Defect Troubleshooting | Remote advisory support assisting with defect analysis (as specified) and generation of troubleshooting plans as required.Software Validation | Validation that Panasonic IFE and/or Connectivity system software is correctly loaded (per the approved Panasonic Software Configuration Index).
Scope of Work
Ground Support Equipment Required? Yes No Unknown
Portable Loaders Portable Loader | Specialized Portable Loader(s) for loading Software, Content or Media to Panasonic IFE and Connectivity Systems. None
Test Equipment Cable Analyzer | Specialized Cable Analyzer or Antenna Analyzer used to perform cable testing for wiring issues such as; open circuits, shorts, improper pin to pin wiring and signal level/loss for the Panasonic IFE and Connectivity system. Fiber Optic Inspection Kit | Specialized kit allowing for testing, cleaning, assembly, and installation of fiber optic cables and connectors used in Panasonic IFE and Connectivity systems. None
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